Personal and Privacy by Design


Today, one of the world’s leading privacy regulators, scholars and advocates, the Information Privacy Commissioner of Ontario, Canada, Dr. Ann Cavoukian, published a groundbreaking report about the personal data ecosystem, a sector of companies that includes Personal and helps individuals control and directly benefit from the increasing amount of data being created about them and their lives.

Entitled Privacy by Design and the Emerging Personal Data Ecosystem and including a foreword by Personal CEO Shane Green, the paper describes the tremendous opportunities and benefits of giving people true control over their information in the digital world. Commissioner Cavoukian highlights personal information as a new asset class and rightly concludes that companies in the personal data sector must adopt privacy by design principles if they are truly going to be user-centerd and user-driven. Politico has dubbed the report “one privacy paper to read this week”.

The paper represents a major contribution to the intellectual foundation of our sector and highlights Personal in a case study for successfully embedding privacy by design into our technology, business and legal framework and practices.

The messenger and the message could not be more perfectly matched. Commissioner Cavoukian originally coined “privacy by design” and its principles, which have been approved as a framework for privacy protection by regulators worldwide, including the U.S. Federal Trade Commission, which recommended in its March 2012 report on consumer privacy that businesses build privacy by design into every stage of product development.

At Personal, privacy by design is central to our platform, company and culture, and we think the kind of user-centric model taking shape in the personal data ecosystem will become the norm. We’re not alone in believing this. Consider, for example, the World Economic Forum’s May 2012 report.

Importantly, the goal of Personal’s model is not to stop the flow of data or to have it held closely for privacy’s sake. Instead, with the right privacy protections and tools for individuals to properly leverage their information, we think even more data will flow, enhancing and enriching a person’s relationships with other people, organizations and apps.

We congratulate Commissioner Cavoukian on this white paper, and are proud to stand alongside others in it, including Mydex, Reputation.com, the Respect Network, SWIFT’s Digital Asset Grid project, Ctrl-Shift and the Personal Data Ecosystem Consortium.

For more information, you can read Commissioner Cavoukian’s full paper and watch her video announcement.

Josh

By Josh Galper in Power Shift

A Legal Update


If you know anything about Personal, you know that the Owner Data Agreement is the foundational document for how we operate. It’s the legally binding contract between you and Personal that says you own your data that you choose to store and manage in your data vault – not us or anyone you share with on Personal. It’s the roadmap for our privacy- and security-by-design platform that is dedicated to protecting the individual.

In addition to the Owner Data Agreement, we have two other documents necessary for any online or mobile company – our Terms of Use and Privacy Policy. We posted some changes to them today; nothing has changed in the Owner Data Agreement. Perhaps not exactly world-shaking news, but we believe in sharing these kinds of developments. In the future, we’ll post an archive of them so you can see for yourself how they’ve evolved.

Terms of Use: The primary changes were to add policies for copyright infringement takedown and handling unsolicited business idea submissions and inquiries.

Privacy Policy: We made language about our service consistent with the updated Terms, and added a new FAQ addressing the California “Shine the Light” law, which requires companies to provide transparency in how they share your data. We exceed it at Personal because your data in your vault is yours, and we can’t do anything with it without your explicit permission. While we view these changes as important enough to make, we don’t view them as material.

If you have any questions about these changes or thoughts for improvements, please leave us a comment below or submit your request to privacy@personal.com.

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By Josh Galper in Inside Personal

Grade A Idea: ‘My Data Button’ Brings Ed Records to You


When you hear the words “we’re from the government, and we’re here to help you,” skeptics advise fleeing in the other direction.US Office of Science and Technology Policy Seal

However, when U.S. Chief Technology Officer Aneesh Chopra and U.S. Education Secretary Arne Duncan announced the “My Data Button” initiative last Thursday for freeing individual education records from the government and giving control over them to the individual, the expression rang true.

My Data Button would give individuals the power to access and import their federal education data for their own use.  The rationale is simple: It’s our data, and we should be able to have a copy to use however we want.

Three private sector companies stepped up to help make this announcement become a reality.  As Chopra announced, Personal – in addition to Microsoft and Parchment – committed to offering services to help individuals upload, access and control this information.  We are proud to join this effort.

Imagine having all of your education records in a Gem housed in your own data vault, conveniently at your fingertips and ready for reuse in your private, personal network.  Apps built on our platform would also help mash it together with other data to learn new things about yourself and to help with educational and financial planning, using, for example, federal student loan information.

If Chopra – who has been the Obama Administration’s passionate and effective voice for liberating individual data from government stockpiles — has his way, this idea won’t be left to the imagination.

Read Aneesh’s blog post, and view the Administration’s fact sheet, which mentions Personal’s commitment.

Josh

By Josh Galper in Power Shift

HBR Names Data Ownership an ‘Audacious Idea’ for 2012


The latest issue of the Harvard Business Review focuses on “audacious ideas” to tackle big problems in business, and it features a succinct and powerful economic argument for how and why control and ownership of data will shift toward consumers away from companies.

The piece’s author, prominent technology and VRM (vendor relationship management) thinker Doc Searls, writes that consumers will soon replace companies as owners of their most important personal data.  This will result in the rise of an “intention economy” (the title of his new book) in which a consumer will be able to voluntarily, and anonymously when desirable, use his or her own intent data in a marketplace to have high quality, relevant companies compete for his or her business.  Economically speaking, consumers leveraging their intent data and engagement in such a marketplace will consequently drive demand for it by companies.  That demand will be expressed through highly relevant opportunities and even direct compensation to the consumer.

At Personal, we couldn’t agree more, and we are building that marketplace on top of our platform right now.  We repost Doc’s piece here:

Stop Collecting Customer DataHBR logo

Let consumers control their personal profiles

By Doc Searls

Vendors have been amassing and mining customer’s personal data for years, armed with increasingly sophisticated and aggressive technologies and dazzled by fantasies of “personalizing” marketing to the maximum extent possible. Customers naturally see this trend as a gross invasion of their privacy and are starting to resist providing accurate information – or any information at all.

But the main reason for vendors to quit this practice is not that it’s bad manners. It’s that businesses soon will no longer own the data anyway – customers will. And when that happens, vendors will end up reaping greater benefits than they do now.

Here’s why: When customers own and control their own data, demand will drive supply more efficiently than supply currently drives demand. Customers not only will collect and manage their own data but will be equipped with tools for declaring their intentions directly to the whole marketplace, without having to flit from store to store or website to website looking for what they want.

In this “intention economy,” customers will determine the products they want, the prices they pay, and the terms of engagement they require. Those terms will include both permissions and restrictions regarding the use of their data. As a result, market conversations will be far more personal, substantive, and manipulation-free than the coupons, traffic-building promotions, and annoying “personalized” messages consumers get now, based on readings of the data trails they leave behind.

This shift will be scary to many. It will strip the gears of marketing as we know it, But it will also improve marketing by fostering the design of new and better means of customer engagement – means that satisfy real demand directly, inform product development, and build true brand loyalty that goes both ways.

Doc Searls is an alumnus fellow of the Berkman Center for Internet and Society at Harvard University and the author of The Intention Economy: When Customers Take Charge (Harvard Business Review Press, forthcoming).

Josh

By Josh Galper in Power Shift

Revised Owner Data Agreement


Owner Data AgreementIn preparation for our open beta, we are also updating the agreement that ensures your ownership of data you manage in Personal. We encourage you to read the new version, linked here.

None of the core principles of the Agreement have changed.  Among other things, the new Agreement now anticipates an exciting new feature that allows you to import data from corporate partners about their products and services to your Data Vault.  Although you’ll be able to access and use the information you import into your vault whenever you want, the new Agreement makes clear that any intellectual property of our partners will, of course, continue to belong to those companies.

If you do not accept the new Agreement for any reason and no longer wish to continue using Personal, please email us at support@personal.com.  Should we receive such a notice, please note that the existing (and new) Agreement provides you 30 days to export your data before we close your account.

 

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By Josh Galper in Inside Personal